All cancellations, terminations, or changes of acknowledged orders must be in writing and have written approval from Lighthorse Technologies, Inc. Written cancellations must be submitted two(2) weeks in advance and be approved by Lighthorse Technologies, INC. All claims for shortages must be made within 30 days of shipment.
Lighthorse Technologies INC warrants that for a period of one year from the date of initial shipment, all products will be in full conformity with the electrical, mechanical, physical, and environmental specifications as listed in our product catalog. Lighthorse Technologies, INC's liability under this warranty is limited to replacement or credit for material determined by Lighthorse Technologies, Inc. to be defective in material or workmanship. This warranty does not extend to any Lighthorse Technologies, Inc's products which fail in operation or malfunction by reason of method of installation, application,inspection, or have been subject to misuse, neglect, or an accident , or have been repaired or substantially altered in any manner. All warranty claims must comply with the following conditions:
1. Claim must be made in writing to Lighthorse Technologies, Inc. within one year after date of shipment.
2. Claim must include Lighthorse Technologies, Inc. invoice number and shipping date(or date of invoice).
3. Upon receipt of eligible claim, authorization will be issued with instructions for returning merchandise to Lighthorse Technologies, Inc.
4. If material is determined to be defective following inspection by Lighthorse Technologies Inc. All claims for shortages must be made within 30 days of shipment.